TTEC Holdings (NASDAQ: TTEC) posted second-quarter 2026 results after market close on August 10, 2026, with revenue declining year-over-year in both operating segments and the board formally reviewing strategic and capital markets alternatives with PJT Partners as independent financial advisor.
TTEC Digital — the company's customer engagement software and services arm — reported Q2 2026 GAAP revenue of $104.0 million, down 8.5% from $113.7 million in the year-ago period, per the company's SEC filing. TTEC Engage, the larger managed services segment, reported Q2 2026 GAAP revenue of $351.5 million, a 12.1% decrease from $399.8 million in the prior-year quarter.
Margin compression accompanied the revenue decline. TTEC Digital's GAAP income from operations fell to $6.7 million, or 6.4% of revenue, compared to $11.4 million, or 10.0% of revenue, in the prior year. On a non-GAAP basis, TTEC Digital operating income came in at $12.2 million, or 11.7% of revenue, versus $18.4 million, or 16.1% of revenue, in the year-ago period — per the same SEC filing.
As of June 30, 2026, TTEC Holdings carried a market cap of $94.4 million with 48.7 million shares outstanding and a stock price of $1.94, per the SEC filing. The board has stated it is prioritizing continued commercial collaboration between TTEC Engage and TTEC Digital while the review proceeds.
TTEC hosted a live conference call and webcast at 8:30 a.m. ET on August 11, 2026, to discuss the results — the same morning the filing was published. Because the full call transcript and complete 8-K commentary were not yet available at the time of this report, executive quotes and any forward guidance issued on that call are not included here; readers should pull the full filing from the SEC's EDGAR system directly.
The broader market entered August 11 in a muted, mixed posture. Premarket data as of 5:00 a.m. ET showed the S&P 500 (SPY) down 0.03%, the Nasdaq 100 (QQQ) down 0.04%, and the Russell 2000 (IWM) down 0.13%. The prior session on August 10 saw the S&P 500 close at 7,753.11, the Nasdaq Composite at 26,605.36, and the Dow Jones at 53,975.98, per CNBC closing prints.
The full 8-K filing and conference call transcript will determine whether management provided revenue guidance for the second half of 2026, disclosed any concrete progress on the strategic alternatives process, or offered detail on the revenue mix within TTEC Digital's software-versus-services composition. Until that transcript is available, the Q2 print stands on its own: two segments contracting, margins down year-over-year in both GAAP and non-GAAP terms, and a board-level process with a named investment bank.